Insights, thoughts and ideas

POS – Point of Sale

The success of every business depends on several factors from customer relations to assets. POS stands for Point of Sale and is a solution that utilizes both software and hardware elements to centralize the operations easily. A perfect POS system keeps an eye on the routine tasks like managing the sales, marketing, inventory, employees, and much more.

But as the technologies are being introduced and every sector is gearing up with the latest trends; it is also important for the businesses to be well versed. iPads have been highly acknowledged by millions of businesses because of their flexibility, reliability, and enhanced user experience.

According to a report by gminsights.com, the market size was estimated at around 15 billion USD and with the growing usage of debit and credit cards, POS systems are all set to rise with an annual rate of 10% from the year 2017 to 2024.

Especially, businesses in the retail industry are still working with traditional cash keeping methods.

But with the best iPad POS system for retail store, owners can easily track the real-time sales data. And also allows the owner to streamline the front end processes with absolute scalability. Plus, it is a proven solution for efficient customer support and inventory management.

Even when it comes to businesses like restaurants and cafes, they have also started to invest in having their own iPad restaurant POS system; which helps them to execute every operation at a tap. Like, the customers can easily make the payments at their table. Instead of taking their credit cards to the cash register counter.

Have you ever wondered if your business needs an iPad Point of Sale system? We are here with the list of reasons mentioning the importance of the same, with the iPads. Let’s have a look.

• Perfect Customer Service Tool: With the iPad POS system, the check out process becomes flexible. The customers don’t have to wait for long in the queue. They also receive the payment receipt at their email address, and that somehow helps to save paper. The cloud-based system also serves as a catalog, the salesperson can easily check the item stock and different size availability by just entering the Barcode.
• Budget-Friendly POS System: Setting up a traditional POS includes the expenditure of around $10 – $15 which includes elements like display unit, barcode scanner, cash register, receipt printer, and a terminal. Whereas an iPad POS system cost can start from $50 / month and depends upon the features you need. This monthly subscription model will help you to save your money because you are paying for only those features which you are getting.
• Cloud-Based Business Solution: Being a cloud-based, the iPad point of sale apps delivers many brilliant features like:
  • Security: As we know, a technical support team will prevent any kind of malware attack, fraud, and data breach. So, the cloud based POS system maintains technical security, and the company data remains safe.
  • Free Software Updates: SAAS based solutions provider company always assures that software updates are regularly released, so that everything remains bug-free.
  • Access Anywhere: You can simply access the iPad POS software anywhere just with an active internet connection to keep the track of routine activities of your business.
• Increases Productivity: An efficient cloud POS system allows you to run your business with good speed and fosters business growth. It helps you in Inventory Management and to track the routine expenses and profit margins. It also delivers analytics so that a business owner can have a better understanding of the performance and can plan future strategies accordingly.
• Easy For Routine Work Execution: We all know that using an electronic cash register is not so simplified. Most of the features are either outdated or have a complex user interface; which somehow makes training the new employees tougher. That also leads to multiple errors while attending customers and provides an unsatisfactory outcome. On the other hand, the cloud based point of sale system delivers a modernized user interface, and that is much easier to operate. The touchscreens also help in improving the overall handling of the POS. Plus, it also makes the training process easier for employees and reduces the chances of making mistakes while execution. Overall, cloud POS software enhances customer experience and boosts brand loyalty in the market.
• Customer Relationship Management: The POS systems also keep a record of the customer email list, gift rewards, and discount offers that can be shared with potential customers just with a single tap. You can also add a feature to allow your customers to purchase gift cards.
• Eases Administrative Strain: With the traditional POS, you have to execute most of the things manually. But with the iPad POS, everything becomes automated as you can simply arrange employee time, generate the payrolls, and manage the inventory and relevant reports in seconds. E.g. The cloud based POS systems for restaurants clearly shows which items are the highest selling and even notifies an owner, when it’s time to restock the item ingredients. The convenient iPad ordering system feature lets them stay on the top.
• Effective Data Management Tool:The iPad POS app helps to manage the receipts in order and the data related to the customers; along with ensuring the correct processing of sales tax, cash, and card payments. This somehow avoids the computation errors in the entries.

In a nutshell, a POS system integrated with the iPad makes your business more focused in terms of strategies and expenses along with giving you clear insights by saving your time. Tablet POS software is more accessible, manages the inventory, and requires less capital; which encourages entrepreneurs to choose the same and certainly proves how it can be an effective tool for businesses.

Looking for an affordable iPad application development? If yes, then what can be better than Goteso. We are one of the leading brands serving the most efficient services for on demand apps. Experts would love to assist you with a quick analysis of your business. The innovative iPad app developers are always ready to serve modern tech-savvy clients with the most result-oriented solutions.

To know more about iPad app development cost, give us a call at +1 415-992-6367 (USA/Canada) or +91 94781-87006 (India). You can also mail at info@goteso.com for a free proposal.

UX Design Services

So far, millions of apps are introduced on a global scale. Some of them have been successful, and some of them find it quite hard to sustain in the app market. In this highly competitive era, one factor which has been common with all the best selling apps is that they look great and sound so user-friendly. Most of the users usually stay in the app for a long time because of its easy usage and structure. The users already have countless alternatives and choices, for the products and services you are offering to them. And the time you get to grab their attention is quite less, and you have to hit the bull’s eye on the same note.

It’s easy to see how app products crafted by a good UI UX design company can become a winner. And yes, every dollar spent on the UI UX services brings a good ROI. Even if we see around, companies like Google, Uber, Apple, Airbnb, and Zomato owe a high success rate because of their customer-centric design approach. Ultimately, it’s all about the user engagement that depends on speed, performance, human psychology, clarity, and easy accessibility of the app. So, the importance of UI/UX design is crucial because it acts as the first impression element, and its usage can make or break the brand. It also helps to win the users’ confidence by providing them what they are searching for. The outcome of a worthy UI/UX design can be measured with the number of users received at the app.

• UI refers to the User interface and involves the appearance of the app as it includes design, graphics, and presentation of the app.
• UX stands for User experience which assists us to make a user flow via using components like Information Architecture, Interaction Design, Usability, Wireframing, and Visual Design.

In order to fully understand the UX design services, we’ve summarised the components below.

• Information Architecture: The information architecture provides the users an easy to use navigation in any of the browsers. And through this process, the structure of the information is designed altogether satisfying the business strategies. Certainly, the maximum usage of combinations and permutations is executed to deliver a top-level navigation menu.
• Interaction Design: This element is entirely about creating the conceptual design so that the users can interact with the app easily. There are different elements in this process, like colors, fonts, icons, sounds, motion, graphics, and aesthetics, etc.
• Usability: The usability process simply refers to the user-friendliness of the app. And figuring out that the application is easy to navigate, and users can find the information easily and how it just handles the errors.
• Wireframing: It helps to create a sample of the app, to test the look, features, and functionality of the app. It is a proven way to test and evaluate everything and to know whether the app serves the business purpose or not.
• Visual Design: Visual elements of the app are used to deliver better user experience and placing the brand in an influential way. It informs us about the app functionality in terms of color, typography, and visual scale.

Now, let’s take a look at a few of the reasons why UI/UX design is crucial for mobile app development.

• Delivers customer satisfaction and better ROI: A unified design comes with easy navigation, engaging content, and that somehow leads to better customer satisfaction. This also boosts the brand loyalty, which reflects in the ROI of your business.
• Build Your Brand Value: The increase in the customer satisfaction segment ends up with thousands of happy clients. They will be more willing to share the features of the app, increasing the credibility and value of your brand.
• Save Time and Money: If you invest in an appealing UI/UX design, then there are minimal chances that customers will find any issue with the app. Gradually your time and money well saved as the perfect app won’t be needing many upgrades.

Eventually, the trends in UI/UX may change with time, but some standard protocols may remain the same. Hire UI designer and implement the best structure for your app, which gives a unique visual identity to the brand and helps to grow. An experienced designer will help you from goal analysis to the end technical support, and will surely deliver an interactive app for your business that increases the online business presence.

Working and implementing result-oriented UI design services is not as easy as walking in the park. The process of executing UI/UX development initially begins with knowing your user demands with a thorough planning and research. We can say that the success line of an app starts from an efficient user interface.

Certainly, you need to hire UX designers from a suitable user experience design agency and have to come up with an appealing design that works. Discuss the plan with the experts of the UI/UX design company and create a framework with an absolute focus on the requirements of your target audience. Simply, choose a mobile app development company with innovative UI UX services and good customer ratings.

If you are also looking to hire UI UX designer, who can simply make it work with a big picture; then Goteso can be the right partner for you. Discover their wide range of mobile app development services here. To know more, you can call at +1 415-992-6367, +91 94781-87006 or mail your query at info@goteso.com

How can courier service app overcome the last mile delivery challenges?

In today’s tech-savvy era, everything is done online. No matter if it is food, grocery, gifts or heavy things, people want everything to be delivered to their doorstep without any effort. Earlier in traditional courier services, people used to visit courier service center to send or receive their parcel. The delivery speed of the old courier centers was very slow. But now, the time has changed. The inception of courier service apps has eliminated the issues related to last mile delivery services. The advancement in courier services has resulted in the quicker delivery of the parcel at the right destination, unlike conventional delivery system. As per IBISWorld, the courier delivery services has witnessed a growth rate of 4.1% annually between 2013-18 which is expected to increase drastically over the coming five years.

Entrepreneurs are leveraging the on demand courier apps to enhance their delivery services at a global level. You can also follow their steps if you want to develop your traditional courier service business. Creating a courier app for your pick up and delivery services will help you to fasten your courier process and take your business to new heights.

On demand courier app works the same as other online courier apps. The customers send a pickup request which is accepted by the nearby service agent. Then, the agent collects the parcel from the pick-up location and deliver it to the regional branch. After handing over the parcel to the branch, the branch manager contacts one of his agents to deliver the parcel further to the destination. During the execution of the courier process, the customer can communicate with the delivery agents using in-app integrated calling feature.

Security, reliability, and delivery speed are the prime concerns of every customer. And these concerns were the biggest hurdles in the progress of traditional delivery system which they could never overcome. Moreover, there were some more issues like vehicle breakdown, losing the way, identifying the parcels due to which delivery agents were not able to deliver the parcels within the stipulated period. However, on demand courier app has managed to cross all the hurdles and facilitated the execution of the courier process to provide convenience to the service agents and satisfaction to the customers.

Features required in app-based courier service

There are few features in a courier delivery app that you can also integrate into your on demand software to get rid of the issues of conventional delivery services which will result in a positive impact on your online courier business.

Enhanced Security and Credibility

Security is the key feature of every business. People will trust your brand only if you’re providing high security along with your services. On demand courier service guarantees the reliability that a customer looks in a delivery app. They can check the profile of the service agent and get all the required information about them prior to sending/receiving the parcels. They can also track the status of their order using real-time token incorporated in the app. This will help the customers to stay updated with where the parcel is and how long it will take to reach the destination. Thus, you will be able to enhance the quality of your services which will increase your business credibility.

Real-Time Location Tracking Tool

Using integrated Google Maps in your Zoom2u app clone, the pickup-delivery agents will be able to estimate the distance they have to cover during the pickup or delivery of the parcel. Your app will also allow them to find the shortest possible route to deliver the item nimbly and promptly.

In-app Push Notification Alerts

This feature will enable your customers to stay updated with the status of their parcel. They won’t need to open the app again and again to check its location. Besides, they will also get notifications about the discounts or offers that you will provide to them. In this way, you will be able to grab their attention towards your business which will increase your sales.

Automated Cost Calculator

The customers can easily estimate the delivery charges of the parcel through the app. All they have to do is just enter the pickup location and the destination, and select the type of vehicle for the parcel delivery. Thus, they will get an idea of the shipment fare which they can pay online or by cash.

Features Aligning With Customers Demands

The more you provide the convenience, the more will be the customer’s satisfaction. Integrating vehicle selection and calling facilities along with payment gateways will allow your customers to operate your app hassle-free. Using vehicle selection feature, customers will be able to select the type of automobile for the delivery of their parcel according to its weight and volume. Calling facility will allow them to interact with the service agents to know their real-time location. And with the help of different payment methods like credit or debit card, cash on delivery, or net banking, they will be able to make payments nimbly.

Facilitated Pickup and Delivery Scheduling

The customers can schedule pickup and delivery time of their parcel as per their convenience. It will allow them to estimate the arrival time of the pickup-delivery agents. Moreover, they can also update the delivery timings of the parcel in case the receiver is not available at the scheduled time. It won’t only boost their reliability towards your delivery system, but also help you to increase your business efficiency.

E-Invoice Generating Tool

This feature will allow your customers to receive an online copy of the bill on the registered email account as soon as they make a payment. Along with the bill, they will also get other information like order ID, shipping and payment details which will help them to stay acquainted with their transactions.

Analytics Tracking Tool

In-app integrated analytics tool will give you an insight into the data you need to run your business efficiently. It will allow you to make future-oriented decisions for the improvement of your business and its return on investment. Besides graphical information, you can also view the detailed reports including attendance, reviews, ratings, accepted and rejected orders etc of all the service agents to determine their performance.

Review Your Order History

The customer can view the detailed list of all the received and delivered parcels along with the record of service agents who have picked or delivered the parcels to/from their location. They can also access the bill details of all the orders using your app.

Customer Feedback Portal

Customer feedback is the backbone of every business. So never forget to add a feedback portal in your courier service app to allow your customers to share their experience in real-time. This is the best way to get fair opinions about your business which will help you to determine your shortcomings and strengths. Offering quality services to your customers will allow you to build a strong online business presence and stand out from the competition.

Conclusion
The online courier delivery service system offered by top mobile app developers has been increasing at faster rate than you can imagine. That day is not far when technology will completely overtake this industry. If you also want to stay longer in this market then you can share your requirements at info@goteso.com.

We are a leading on demand courier delivery app development company that has a professional team of courier app developers. Our experts are skilled enough to create a parcel delivery app clone to help businesses grow enormously all over the globe. Our courier delivery app builders will develop unique and customized apps as per your business requirements and help you streamline your business and take it to new heights.