Roles & Responsibilities
- Plan and discuss the strategies with project manager to develop the software as per the clients requirements.
- Coordinate with clients and team to effectively resolve the issues.
- Comprehensively maintain the records of each meeting and discuss it with the development and management team.
- Collaborate with team and project manager to discuss the project thoroughly.
- Act as a liaison between clients and development team to schedule their meetings and telephonic conferences.
- Build and maintain the strong relationship with the clients.
- Follow-up the clients and respond to their queries and doubts.
- Properly maintain the documentation of the project execution plan.
- Work closely with the project manager and development team to know the updated status of the project execution.
- Analyse and track the progress of the project towards its completion.
- Prepare the project related presentations and deliver it to the clients.
- Make documentations of the client requirements and discuss them with the project manager and team.
- Organize the project discussion meetings between the team and clients.
- Develop the strategies with project manager to deliver the project to the client within stipulated time.
- Monitor the progress of the project and discuss with the management team if any kind of issue occurs in the development process.
- To keep the employees updated with the current information of the project.
Skill Requirements
- Must have an excellent written and oral communication skills mainly in English language.
- Should know about prioritizing the assigned tasks based on importance.
- Develop and maintain proper documentation of the clients requirements so that project manager and other team members could understand the project completely.
- Must be able to deliver the projects to the clients within specified timeline.
- Negotiation skills to evaluate the term of contracts to the clients efficiently.
- Proficient in Google Suite like Google docs, sheets , slides and forms.
- Great communication skills to interact with the clients and team.
- Knowledge of every business domain so as to devise the strategies for the client’s business.
- Should have exceptional management and conflict resolving skills.
- Strong analytical skills to figure out the competitors and learn new methods of clients retention.
- Presentation skills to represent the company in various official gatherings and events like meetings, exhibitions, seminars, workshops, conferences etc.
- Must be attentive to the feedbacks that he/she receive from the client and try to improve the service quality accordingly.
- Must be flexible with the office timings and willing to work even beyond the office-hours.